Information We Collect

We collect information to provide better investment analysis services and educational content. The data we gather helps us understand your financial goals and tailor our recommendations accordingly.

How We Use Your Information

Your information helps us deliver relevant investment education and analysis tools. We process your data based on legitimate business interests and your consent.

• Provide personalized investment analysis and educational content
• Send relevant market updates and educational materials you've requested
• Improve our platform based on user behavior and feedback
• Ensure platform security and prevent fraudulent activities
• Respond to your inquiries and provide customer support
• Comply with legal and regulatory requirements in Thailand
• Analyze usage patterns to enhance user experience

Data Sharing and Third Parties

We don't sell your personal information. However, we may share data with trusted partners who help us operate our service effectively.

We share information with:

• Cloud service providers who host our platform and secure your data
• Analytics services to understand how our platform performs
• Email service providers for educational content delivery
• Legal authorities when required by Thai law or court orders
• Professional advisors including lawyers and accountants

All third parties are contractually bound to protect your information and use it only for specified purposes.

Data Security Measures

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and penetration testing by third-party experts
• Multi-factor authentication for administrative access to systems
• Secure data centers with physical and digital access controls
• Regular backup procedures with encrypted storage
• Employee training on data protection and confidentiality
• Incident response procedures for potential security breaches

While we implement strong security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address emerging threats.

Data Retention and Deletion

We keep your information only as long as necessary for the purposes described in this policy, plus any additional time required by law.

When we delete your information, we ensure it's removed from our active systems and cannot be recovered, unless backup copies exist for disaster recovery purposes.

International Data Transfers

Some of our service providers are located outside Thailand. When we transfer your data internationally, we ensure adequate protection through approved mechanisms.

We may transfer data to:

• Cloud service providers in Singapore and Japan with strong data protection laws
• Analytics platforms in the United States under adequate safeguards
• Software vendors in the European Union with GDPR compliance

All international transfers comply with Thailand's PDPA requirements and include contractual protections equivalent to domestic standards.

Cookies and Tracking

We use cookies and similar technologies to improve your experience and understand how you use our platform. You can control most cookies through your browser settings.

• Essential cookies for platform functionality and security
• Analytics cookies to understand user behavior and improve services
• Preference cookies to remember your settings and customization
• Marketing cookies for relevant content recommendations

Blocking some cookies may affect platform functionality, but you'll always be able to access core features and educational content.

Children's Privacy

Our investment analysis services are designed for adults. We don't knowingly collect personal information from children under 18. If you believe we've accidentally collected such information, please contact us immediately.

Parents or guardians who discover their child has provided personal information should contact help@glowwise-api-dev.com, and we'll delete the information promptly.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent website notices.

Minor updates like clarifications or contact information changes won't trigger notifications, but we'll always update the "Last Updated" date at the top of this policy.

Your continued use of our services after policy changes indicates acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.